Frequently Asked Questions

Should I bill web development by the hour or by milestone?

For projects over $2,000, milestone billing is safer for both sides. It ties payment to deliverables rather than hours logged, which reduces disputes. For ongoing maintenance or retainer work, hourly billing with weekly time logs works better.

How do I invoice for change orders on a web development project?

Create a separate line item for each approved change order, referencing the change order number and date it was approved. Include the original project scope total and the change order total as distinct sections so the client can see both clearly.

What payment terms should a freelance web developer use?

Net 15 is standard for milestone payments. For smaller projects under $1,000, Due Upon Receipt is reasonable. Corporate clients may negotiate Net 30. Always include a late fee clause (1.5% per month is industry standard) to discourage slow payments.

Should I include hosting and domain costs on my web development invoice?

Yes, but list them as separate pass-through line items. This transparency shows the client exactly what goes to you versus third-party services. If you manage hosting on the client's behalf, charge a monthly management fee on top of the hosting cost.

How do I handle a client who wants to pay 100% on project completion?

Politely decline and explain that milestone billing is industry standard for web development. Offer a compromise like 50% upfront and 50% at launch if they resist a three-payment structure. A client who refuses any upfront payment is a significant risk.